Privacy Policy
Last updated: March 2026
1. Information We Collect
When you contact us via WhatsApp, our contact form, or visit our stores, we may collect your name, phone number, email address, and delivery address. We only collect information necessary to process your order and provide customer service.
2. How We Use Your Information
We use your information to process and deliver your orders, respond to enquiries, send order confirmations via WhatsApp, and improve our products and services. We do not sell, trade, or rent your personal information to third parties.
3. WhatsApp Communications
When you place an order via WhatsApp, your messages are subject to WhatsApp's own privacy policy. We use WhatsApp solely for order processing and customer support communications.
4. Data Security
We take reasonable measures to protect your personal information. Our website uses secure connections (HTTPS) and our database is hosted on Supabase with industry-standard security practices.
5. Cookies
Our website may use basic cookies to improve your browsing experience. These cookies do not store any personally identifiable information. You can disable cookies in your browser settings.
6. Third Party Services
Our website uses Google Maps for store location display and Formspree for contact form submissions. These services have their own privacy policies which we encourage you to review.
7. Your Rights
You have the right to request access to, correction of, or deletion of your personal data. To exercise these rights, contact us via WhatsApp at +254 754 711 451 or email us.
8. Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date. Continued use of our website constitutes acceptance of the updated policy.
9. Contact Us
If you have any questions about this privacy policy, please contact us on WhatsApp at +254 754 711 451 or visit either of our stores.